At LIFE CHOICE MEDICAL EQUIPMENT TRADING L.L.C, we are committed to providing a transparent and fair cancellation process for all purchases made through medhub.ae.
1. Payment Security
- We take customer data security seriously. Debit/credit card details will NOT be stored, sold, shared, rented, or passed to any third parties. All payment transactions are processed through secure and trusted payment gateways.
2. Order Cancellation Conditions
- Before Shipment:
- Orders can be cancelled before they are processed and shipped.
- To request a cancellation, please contact us immediately at +971 52 814 2931 or [email protected].
- After Shipment:
- Once the order has been processed and shipped, cancellations are not permitted.
- In such cases, customers must follow the Return and Refund Policy.
3. Replacement Policy
- Replacements will only be provided under the following conditions:
- The wrong product was delivered.
- The product is defective or damaged during shipping.
- The product has been tampered with prior to delivery.
- Replacement requests must be raised within 7 days of receiving the product. Products must be returned in their original condition and packaging.
4. No Cancellation Policy for Certain Products
- For products or services marked as non-cancellable or final sale, cancellations will not be accepted under any circumstances.
- This will be clearly communicated on the product page before you make a purchase decision, to avoid any misunderstandings or disputes.
If you have any questions or need assistance with cancellations or replacements, please contact:
LIFE CHOICE MEDICAL EQUIPMENT TRADING L.L.C
Shop Number 1 B, Makateb Building, Port Saeed, Opposite of Nissan Showroom, Airport Road, Deira, Dubai, UAE
Phone: +971 52 814 2931
Email: [email protected]